Emotional Intelligence (EI) in the workplace has become as important as “traditional” intelligence because it is critical for solving complex business problems that require teamwork. Effective leaders must have high EI to effectively inspire and motivate teams to improve performance.
Savvy hiring managers look for candidates with high EI. This session explains the key measures of EI and explains why demonstrating a high Emotional Intelligence Quotient (EIQ) may not only give you a competitive advantage during the interview process but also improve your personal relationships outside of work.
Participants will learn what EI is and why EI matters in the job search. Individuals will have an opportunity to measure their EIQ with an EI assessment and leave with a strategy for improving it. EI interview questions and responses will be addressed.
Speaker BIO:
Dr. Laura Dowling is a managed healthcare industry executive with over 20 years of accomplishments across the healthcare ecosystem (specialty providers, hospitals, health insurance payers & healthcare IT vendors). She leverages deep domain provider and health plan operations, payer contract management and medical claim post payment audit experience to develop and execute strategies to improve operational performance. She fuses operational strategies with industry best practice, talent development, and behavioral change to lead team to exceed expectations. Laura has successfully hired, trained, and managed hundreds of employees. Laura is in transition in the health space.
Laura has 12+ years of experience in designing and teaching MBA, MHA, management and leadership courses at Gwynedd Mercy University.
Laura has designed curriculums (Academia & Corporate) and established 2 learning and development departments integrating technical, leadership and management development courses.
Laura serves on the Board of Directors and is the VP of Learning and Development for The Philadelphia Area Great Careers Group. She is a certified Career Direct, Personality Inventory, and Team DSC Assessment consultant.
